Be sure to always use the same Adobe ID (email address) when you purchase a new product or service from Adobe.
If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, contact us.
You can also delete an Adobe ID.
Before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.